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    <title>Recent News</title>
    <description>Recent news and announcements from WaveTech Digital Technologies, Inc.</description>
    <link>http://support.wtdt.com:9996/News/news.aspx</link>
    <dt>Sat, 19 May 2012 21:13:15 GMT</dt>
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      <title>Help Desk Maintenance</title>
      <summary>Help Desk maintenance has been completed and users can now complete the sign up process.</summary>
      <link>http://support.wtdt.com:9996/News/4/help-desk-maintenance.aspx</link>
      <pubDate>Thu, 03 Nov 2011 01:05:00 GMT</pubDate>
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      <description>&lt;span style="font-family: arial; color: #333333; font-size: 12px; line-height: 16px;"&gt;&lt;span style="color: #333333; font-family: arial; font-size: 12px; line-height: 16px; background-color: #eeeeee;"&gt;We've updated the support and fixed issues some users were having where registration confirmation emails were not being sent. Users can now log back and resend their confirmation emails to be able to submit tickets via the online help desk. You can also submit help desk tickets by emailing support@wtdt.com&lt;/span&gt;&lt;br /&gt;
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      <title>Premier Support</title>
      <summary>On Friday 1/14/2011 WaveTech launched Premier Support options. This on demand per incident support contract spans all of WaveTech's products.</summary>
      <link>http://support.wtdt.com:9996/News/3/premier-support.aspx</link>
      <pubDate>Sat, 15 Jan 2011 04:40:49 GMT</pubDate>
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      <description>On Friday 1/14/2011 WaveTech launched Premier Support options. This on demand per incident support contract spans all of WaveTech's products.&amp;nbsp;Premier Support allows you to buy as needed priority support for your issues, instead of using the normal support channels. Please supply your Plimus reference number when submitting a support contract so you is tracked properly.&lt;br /&gt;</description>
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      <title>Upgrading Support Portal</title>
      <summary>We are currently in the process of upgrading our support portal. We hope this should be complete by Sunday 1/16/2011.</summary>
      <link>http://support.wtdt.com:9996/News/2/upgrading-support-portal.aspx</link>
      <pubDate>Sat, 15 Jan 2011 04:38:40 GMT</pubDate>
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      <description>We are upgrading our support and knowledge base portal over the long weekend. The upgrade should be&amp;nbsp;seamless&amp;nbsp;and any currently active tickets will stay in the system in their current state. We hope to have everything fully operational by Sunday 1/14/2011.</description>
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